1. How long will it take to get your support response?
General Questions
A: Generally, we'll reply to you within 24 hours except for weekends or holidays due to the time difference. But in most cases you'll get our response in a few hours or immediately.
Free Download ImTOO products including DVD Ripper, DVD Audio Ripper, MPEG Encoder, 3GP Video Converter, DVD to PSP Suite, PSP Video Converter.
2.How can I get the free trial version of the software?
A: Download the software you want from our website and install it. When you perform the conversion, a registration request window will pop up. Please ignore it and directly click Later button, and then you get the trial version.
3. How to purchase your product and how long will I receive the license code after I complete the purchase?
A: Find the product you need on our website. Click Buy Now button and finish your order - Normally you will receive the license code by Email immediately after your successful purchase. However, sometimes you didn't get it for some reasons (for the details, please see below).
Note: Please provide valid Email address when you fill the order form.
Please keep registration information of the software you received well for further use.
4. Why I didn't receive the license code for several hours after my purchase?
A: There are several possible reasons:
If you are under one of the last two situations, please contact our Sales Team at [email protected] to get assistance.
5. If I want a CD-ROM of the software, what should I do?
A: You have to place your order via SWREG platform. When you order our product, you can Add BackUp CD of your Order. You need to pay extra fee for each CD-ROM. SWREG staff will make and ship the CD for you.
6. Do I have to wait for the CD to begin using the software?
A: You don't have to wait for the CD. You order the downloadable version of the software at the same time you order the CD. You can download the software from our website to use it at once. Please use the registration information you get from the confirmation letter to register the full version of the software.
7. If I don't need the CD but purchased it by accident, what should I do?
A: If you don't need the CD, please don’t Add BackUp CD of your Order. If you purchased the CD by accident and you have no need of it, please contact us. We will contact SWREG staff and ask them to refund the CD for you.
8. How to register my software?
A: After you purchase the software successfully, you will receive registration information via Email within one business day. Download the software you bought from our site and run it. Click 'Enter License Code...' in Help menu or the menu named by our software name, enter your name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.
9. I entered the license code you sent to me, but the software said 'Registration info is invalid'. Why?
A: There are several possible reasons for the failed registration.
10. I lost my license code, can you send it again?
A: Sure. Please write to us at [email protected], and please enclose your order related information (such as Order ID, E-mail address, name you used when you purchased, etc.) which will enable us to find your order in our database in time.
11. If I purchase your software, can I upgrade it for free in the future and how to apply the upgrade?
A: You can always get normal update version of the software for free. Some of our products can check for the updates automatically. You can click 'Check for updates' in Help menu to use this function. For other products, you can get the update version from our website. Your original license code is still valid for the update version. As of the upgrade, it is paid one. If you need the upgrade version, please contact us to get upgrade link. Usually previous users can get a preferential price to upgrade their software.
Note: License code you purchased for the old version is invalid for the upgrade version.
12. I get a new computer, what should I do to move the software I purchased to the new computer.
A: First please uninstall the software from your old computer. And then download the version you purchased from our website at http://www.imtoo.com/download.html or use the CD you purchased to install it on your new one. Use the registration information you got before to register the full version.
13. Do I need to re-register after I re-install the software?
A: Yes. You need to re-register after you re-install the software.
14. I am worried about my private information and I dislike paying online. Do I have other means to purchase your product?
A: You don’t need to worry about that. Our payment platform is secure. If you don’t like to pay online, you can choose SWREG platform to purchase. They allow you to use Credit Card by Fax or Phone.
15. I get a new computer, what should I do to move the software I purchased to the new computer.
A: First please uninstall the software from your old computer. And then download the version you purchased from our website at http://www.imtoo.com/download.html or use the CD you purchased to install it on your new one. Use the registration information you got before to register the full version. Please note that if you switch from PC to Mac or vice versa, you need to buy corresponding version. As Mac Version and Windows version are completely different products.
16. Am I entitled to a refund?
A: You can find certain conditions to apply for a refund HERE.
ImTOO DVD to PSP Suite6.0.14.1104
Publisher description for ImTOO DVD to PSP Suite
ImTOO DVD to PSP Suite is a powerful PSP movie converter pack to convert video files to PSP movies and convert DVDs to PSP videos. This DVD to PSP converter suite comprises two PSP converter tools: ImTOO DVD to PSP Converter and PSP Video Converter allowing you to rip DVDs to PSP videos and convert different format videos to PSP videos respectively. 1.Rip/convert DVD movie to PSP MP4/AVC video and MP3/M4A audio. 2.Rip DVD movie to PS3 video; convert different videos to PS3 MPEG-4 video in different resolutions: 480p, 720p and 1080p. 3.Convert any video to video in PSP MPEG-4/AVC format. 4.Extract audio from videos and convert audios to PSP MP3 audio. Features: 1.Ability to transfer DVD movie and other videos to PSP directly after conversion. 2.Rich profile settings are classified and adjustable such as bit rate, frame rate, sample rate, codec, video/audio quality and so on. 3.Resizable player, adjustable aspect ratio (4:3 and 16:9), CD decoding, system power management are available. 4.Batch extract pictures from video and output; take snapshots when previewing; save them as JPEG, BMP, PNG or GIF. 5.Support for Multithreading, batch conversion and multi-core CPU allows super fast conversion. 6.Ability to run DVD to PSP/PS3 video conversions in the background to save CPU resources. 7.Auto split DVD title/chapter or video file into several chunks by custom file size or duration. 8.Rip DVD/file segment and convert it to PSP video by custom start time and duration. 9.Enter the required output file size in the Bitrate Calculator and get its video bit rate instantly. 10.Auto DVD info retrieval including DVD poster, film name, director, actor and studio. 11.Set a 'Post-Task Action' (system shut down, stand by, hibernate, exit application) and the desired action will be automatically performed after all PSP conversion tasks are complete. 12.Multiple interface languages are available including English, French, German, Japanese, Spanish and Chinese.
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